Investigation Process

Upon receipt of a written complaint, the Investigation Committee will complete a “complaint review threshold test” to determine whether the allegations, if proven, could reasonably be regarded as professional misconduct or professional incompetence. The Investigation Committee will use the threshold review to establish their jurisdiction and focus the investigation on the relevant issues.

The investigation is conducted by the Investigation Committee which includes a public representative. The committee normally meets about five to six times per year and, depending on complexity, an investigation can take up to a year or more to complete. During the investigation the committee will gather all relevant documents and particulars, will conduct interviews as required, and may even engage outside consulting expertise. The purpose of the investigation is to determine whether there is a basis for the Discipline Committee to hear and determine a formal complaint of professional misconduct or professional incompetence. The committee receives staff support from the APEGS office and has access to external legal counsel.

Any person concerned about the professional conduct or competence of a member or licensee should submit a written complaint. Complainants are advised that complaints cannot be anonymous, and that a copy of the complaint will be provided to the member or licensee named in the complaint. The member or licensee will have an opportunity to review the complaint and provide a response.

All parts of the Investigation Committee’s work are held in the strictest confidence and all aspects of the investigation will remain confidential.